Information Technology Director

Craven County Government
Published
May 29, 2026
Location
406 Craven Street, New Bern, NC
Billing Address
406 Craven Street, New Bern, NC 28560
First Name
Jennifer
Last Name
Morris
Phone Number
252.636.6602
County
Craven
Closing Date
Open Until Filled

Description

Craven County is seeking an Information Technology Director to perform complex executive, managerial, strategic, and professional work in planning, directing, securing, and managing the County’s information technology systems, services, infrastructure, data resources, digital operations, and technology governance programs. The position provides leadership for technology strategy, cybersecurity, artificial intelligence and data governance, service delivery, budgeting, project management, vendor coordination, business continuity, and the effective use of technology to support County departments, employees, elected officials, and the public.

 

Essential Functions

Provides strategic leadership, direction, and oversight for the County’s information technology systems, services, infrastructure, cybersecurity, data resources, digital operations, and technology governance programs. Identifies and acts upon organizational technology needs through communication, collaboration and engagement.

Develops, implements, and communicates technology strategies, policies, standards, projects, procurement plans, service delivery practices, and business continuity measures to support secure, reliable, and effective County operations.

Ensures all information systems and networks operate according to internal standards and applicable external standards, regulatory agencies, and legal requirements. Determines the impact changes in government regulations and mandates have on county information systems.

Prepares Information Technology Department capital and annual operating budgets and monitors expenditures; ensures fiscal responsibility and compliance with contracting and purchasing requirements. Drafts, reviews, and completes contracts for services, line-item transfers and budget amendments. Collaborates with departments to review and recommend IT-related budget requests. Manages vendor contracts.

Advises County leadership, departments, elected officials, and other stakeholders on technology needs, cybersecurity risks, responsible use of artificial intelligence, data governance, digital service delivery, and emerging technology trends.

Oversees technology operations, enterprise systems, broadband connectivity, user support, vendor and contract management, compliance requirements, disaster recovery, incident response, and the protection, availability, integrity, and confidentiality of County systems and data.

Leads, guides, and communicates infrastructure services status to organizational leadership.

Provides leadership and supervision for information technology staff. Interviews and recommends employees; completes employee evalua­tions; manages time off requests; and recommends departmental employees for merit increases and promotions. Sets department and program goals, prioritizes and assigns work, provides coaching and counseling, monitors performance; promotes customer service, collaboration, accountability, innovation, security awareness, professional development, and continuous improvement.

Serves as a strategic partner on the County Manager’s Management Team. Provides leadership to county department heads, assists with general problem resolution, participates in the development of the overall county budget.

Prepares clear and concise documentation, summaries, reports, policies and other written materials such as monthly department reports and project status updates. Prepares and verbally presents information, as needed.

Organizes, prioritizes and manages a variety of projects and multiple tasks in an effective and timely manner; meets critical time deadlines.

Stays current on new technologies; provides direction on emerging technologies and technology challenges; provides strategic direction with technology solutions. Assists with selection and implementation of new technology.

Attends all Board of County Commissioner regular meetings and work sessions and oversees the production, recording and living streaming of meetings, as requested.

Salary

Hiring range: $117,821 - $129,405
Dependent upon qualifications

Qualifications

Graduation from an accredited college or university with a bachelor’s degree in information technology, computer science, cybersecurity, information systems, public administration, business administration, or a related field, and at least seven years of progressively responsible information technology experience, including three years of supervisory or management experience, or an equivalent combination of training and experience sufficient to successfully perform the essential duties of the position.

Special Requirements

  • Possession of a driver's license valid in North Carolina.
  • CJIS Certification Required.
  • Must be a Certified Government Chief Information Officer (CGCIO) or obtain within two years of employment.
  • Must reside in Craven County or establish and maintain residency in Craven County within eighteen (18) months of employment.

Miscellaneous

Application Deadline: Position is open until filled. Applications will be reviewed as they are received. Early applications are encouraged.

Please apply at Craven County IT Director. To learn more about Craven County, please visit www.cravencountync.gov.