Gates County, North Carolina
TELECOMMUNICATOR - We are seeking a self-motivated individual for the position of Telecommunicator Full-Time. The employee reports directly to the Communications Supervisor. Positions in this classification are responsible for public safety communications.
Employees are responsible for incoming routine and emergency calls and dispatches emergency and non-emergency calls for personnel in the County using 2-way radios, computer aided dispatch, telephone, and TDD machines. Also responsible for processing requests for Fire, EMS, and Law Enforcement. Employees are expected to handle all assignments using discretion and sound judgment. Employees must be able to speak clearly and maintain professionalism with all callers.
The successful candidate must be able to operate telephones, radio and other equipment on assigned shifts, maintain accurate records of complaints and requests for service, answer calls and dispatch appropriate response units based on department protocols, as well as perform other duties assigned by the Supervisor. The candidate must have working knowledge of the county layout, i.e.: roads, landmarks, etc. Basic computer skills and typing, ability to communicate clearly and precisely with others, and the ability to further learn and train for employment advancement.
The position requires 18 years of age or older, a valid NC Driver's License, and high school diploma or GED, required to gain NC DCI certification within 120 days of employment, must maintain active CPR certification, and required to earn and maintain the Emergency Medical Dispatch Certification. Annual Salary $ 31,181 – 48,331. Salary is negotiable based on experience and certifications.
A complete job description and County Application can be found on the Gates County website. Submit a completed County Application in confidence to: Christy Byrum, PO Box 148, Gatesville, NC 27938; (252) 357-2411 Ext. 01005. Applications will be reviewed immediately upon receipt. Position is open until filled. Gates County Government is committed to providing equal employment opportunities to all qualified individuals.