Information Technology Director

Buncombe County
October 8, 2021
Asheville, North Carolina
Billing Address
PO Box 7526 Asheville NC 28802
First Name
Last Name
Phone Number
Closing Date


Essential Functions of the position:

  • Responsible for overseeing daily department operations, developing and implementing strategic planning goals, managing divisional budgets, and technology changes.

  • Formulate and deploy long-term strategic plans for acquiring and enabling efficient and cost-effective information processing and communication technologies.

  • Manage department operational and strategic planning, including business requirements, project planning, and organizing and negotiating the allocation of resources.

  • Integrate systems in accordance with organizational strategic objectives.

  • Develop, implement, and reassess short and long-term information plans.

  • Identify and mitigate emergent issues in technology services through leadership, effective collaboration, and communication; Identify and act upon organizational technology needs through executive-level participation and engagement.

  • Develop and review budgets for and from department divisions and ensure compliance with stated goals, guidelines, and objectives; develop and manage the IT budget; manage IT capital budgets when appropriated.

  • Review performance of IT systems to determine operating costs, productivity levels, and upgrade requirements.

  • Develop and implements all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision.

  • Manage IT staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions.

  • Establish and maintain regular written and in-person communications with the organization’s executives, department heads, and end users regarding pertinent IT activities.

  • Perform other related duties as assigned.


Salary Range: $103,297.13 - $136,868.69


Minimum Education, Training and/or Experience: Bachelor’s degree in computer science, information systems or a related field and ten (10) years of relevant experience in IT including three (3) years of managerial experience; or an equivalent combination of education and experience.

Knowledge, Skills, Abilities:

  • Knowledge and understanding of departmental and county personnel policies and procedures, including knowledge of the laws, regulations, and policies governing departmental programs and operations.

  • Knowledge of various operating systems, cloud computing, network platform, and hardware and software platforms as they relate to information security, or experience managing staff with those responsibilities. 

  • Ability to effectively plan, coordinate, and evaluate the work of others.

  • Ability to apply information security principles to business solutions.

  • Ability to initiate and install administrative programs and procedures and to evaluate their effectiveness.

  • Ability to act as a liaison and effectively communicate information security topics (e.g., data constraints, information needs) to both technical and non-technical audiences at all levels of the organization. 

  • Ability to identify and manage information security risks, vulnerabilities, threats and incidents at an enterprise level. 

  • Strong situational analysis and decision-making abilities. 


Buncombe County is a caring community in harmony with its environment where citizens succeed, thrive, and realize their potential. Our mission is to promote a healthy, safe, well-educated, and thriving community with a sustainable quality of life; to provide effective and efficient government our citizens can trust; and to deliver needed service through a responsive work force committed to excellence, integrity, and teamwork.

Across 660 square miles, Buncombe County is a diverse patchwork of businesses and people. What brings us together is our belief that what we do matters and together we can shape a community where every person lives up to their potential.  We believe we serve our community best with a diverse workforce who represent the best in their professions. We hope you will consider joining us!