Chief Information Officer – Town of Chapel Hill, NC

Town of Chapel Hill, NC
May 29, 2022
Chapel Hill, NC
Billing Address
510 Meadowmont Village Circle #299 Chapel Hill, NC 27517
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The Town of Chapel Hill is seeking an experienced IT professional to serve as its next Chief Information Officer - Director of Technology Solutions. This is an exciting opportunity to help advance the technology systems and solutions for the Town of Chapel Hill and is for the executive who has a track record of achievements in the IT field that includes delivering outstanding customer service, proactively assessing and matching organizational needs with technology solutions, managing cyberthreats with a commitment to transparency, and working with end users to feel skilled and competent as new technology is rolled out. The Director is a highly organized project manager who will prioritize organizing service delivery to ensure quality communication, workflow, and efficiency across departments. About the Department and Position: With a budget of $2.5 million and a team of 16, the Technology Solutions Department oversees technology planning, operations and cybersecurity for the Town and is passionate about helping the Town make the best possible use of available technology. The Department collaborates with other Town departments and partners in the selection, management and cybersecurity related to on-premises and cloud-based databases and systems. In addition to managing all Town computer, telephone and data network systems, the Department is responsible for the:  Provisioning of the infrastructure, equipment, software and support for staff, citizens, and other interested parties to use Town information efficiently within a secure environment; Oversight of the procurement, operation and maintenance of computer systems, cloud-based systems, networks and telephone services; Collaborative responsibility for Internet related information services including the Town’s websites, GIS and OpenData; Support for Town data services and technology needs; Outreach supporting education, civic hacking, public/private technology services and other community endeavors. With an organizational culture of collaboration and teams, the Director must be a visionary and strategic thinker and will be part of the executive team providing leadership and oversight to carry out the strategic vision of the organization.   Reporting directly to one of the Town’s two Deputy Town Managers, the Director is responsible for oversight of the Town’s systems – software, hardware, and servers. Managing capacity and planning for these systems is a critical component of this position. The Director will also facilitate the execution and compliance of multi-factor identification and various software systems currently in transition – including project management and record management software. This executive leader must be resourceful in finding or developing innovative solutions to meet workload demands with reduced staff. Qualifications: A Bachelor’s degree and appropriate certifications in information systems, computer science, or related field is required. Candidate’s employment history must include well-rounded experience in IT with a minimum of five or more years of successful and progressive levels of responsibility culminating in a management position in IT, with a title equivalent to Assistant Director, Director, CIO, etc. Certified Government Chief Information Officer (CGCIO) designation and local government experience is highly preferred but not required.  Salary and Benefits: The hiring range for the position is $126,267 to $164,331 depending on qualifications and experience. The Town’s excellent benefits package can be viewed here. To apply, please visit and click on the Chief Information Officer – Town of Chapel Hill, NC title. To learn more about the selection process, visit, select “Client Openings and scroll down to “Important Information for Applicants.” All applications must be submitted online via the Developmental Associates application portal – NOT the Town Employment Application portal, nor any other external website; it is not sufficient to send only a resume. Resumes and cover letters as well as unofficial transcripts must be uploaded with the application. Applicants must apply by June 25, 2022. Successful semi-finalists will be invited to participate in virtual interviews and skill evaluation on July 25-26, 2022. Candidates are encouraged to reserve these dates for virtual meetings should they be invited to participate. All inquiries should be emailed to [email protected]. The Town of Chapel Hill is an Equal Opportunity Employer. The recruitment and selection process is being managed by Developmental Associates, LLC.