This is a highly interactive and quick-moving on-line class. Professor John Stephens will present brief tips and practical tools for dealing with conflicts in the moment. He will then moderate a roundtable discussion to hear from peer elected officials who are Ambassadors from the School of Government Advanced Leadership Corps program. Each of our panelists will talk about a challenge they have faced and share their strategies for dealing with the tensions. They will highlight what worked well and confess what might have worked better.