NCACC Risk Pools HR Legal Helpline Service

The NCACC Risk Pools’ HR Legal Helpline is a NEW limited resource available to NCACC Risk Pool members. The sole purpose of the Helpline is to assist members with BASIC, time-sensitive employment issues. The NCACC Risk Pools have contracted directly with Pool attorneys to provide the requested advice at no initial cost to its members.

In order to use the Helpline, a Pool member will complete the attached form and send it by email or fax to a legal professional as outlined in the form. Once the request is received, an attorney will contact the appropriate designated requestor by close of business the next day, if not sooner.

Examples for when the Helpline should be utilized might include:

• Disciplinary actions
• Terminations
• Harassment allegations
• Reasonable accommodation requests
• Discrimination and retaliation allegations
• FMLA questions/compliance concerns
• Civil Service questions/compliance concerns

The Helpline is not intended to replace any of the services afforded by statutory/local legal counsel, your HR Department, or HR consulting firms. You will still need to consult with your own legal counsel or contracted HR professionals (other than the Helpline) for the following instances or similar circumstances:

• Court or administrative hearing appearance on behalf of member
• In person meeting with member
• Sending correspondence to adverse party on behalf of member
• Creation, review and editing of employment policies, handbooks or personnel descriptions
• Civil Service matters revolving around a layoff or job abolishment
• Circumstances that will require extensive legal research or time

The NCACC Pools HR Legal Helpline will provide Risk Pool members with specific legal advice to assist counties handling situations where decisions need to be made on employment related issues in a timely manner. The Helpline is limited in scope and not intended to replace the assistance or engagement of County Attorneys or HR counsel, as they provide essential services that enable members to establish and maintain effective HR programs.

The intended point of contact from the county should be the County Manager, HR Director or County Attorney.
Please contact Michael Kelly (michael.kelly@ncacc.org or 919-719-1124) with any questions you may have concerning accessibility to the NCACC Risk Pools HR Legal Helpline.

NCACC Pools HR Legal Helpline Request Form