Risk Management Pools transitioning services in-house

Beginning in January, the Association's Risk Management Pools staff will begin providing Loss Control and Underwriting and Administration services that have been previously provided by Marsh.

The NCACC Board of Directors and Risk Management Pools Board of Trustees have approved these changes, which will be implemented during the coming months. According to Risk Management Director Lester Nixon, pool members can expect to see positive improvements in the way the NCACC responds to safety training needs and account maintenance and renewal.

Providing these services with our own staff gives the Association much more control over delivery and timing, Nixon said. It will reduce the paperwork and staff effort required of members to renew and/or add services. The Risk Management Pools, working with members, will provide a broader range of Loss Control services that are more directed to counties' needs.

In addition, the Pools will provide these services at a considerable savings over the contracted price. Estimated savings for the first year of the reorganization are $120,000; savings for the second year and each year thereafter are estimated to be $1.2 million. Performing these duties internally will require nine additional staff – four in Underwriting and five in Loss Control.

The changes will make positive improvements to the Pools, which will ultimately benefit members. The Pools will hold regional meetings in mid-November to provide more information regarding the changes.