NCACC
P.O.Box 1488
Raleigh, NC 27602-1488
Tel: (919) 715-2893
Fax: (919) 733-1065
E-mail: ncacc@ncacc.org

Toll free claim reporting

Just call 1-877-NCACCRM (1-877-622-2276) and one call does it all. NO MORE PAPERWORK! We will complete the first report of injury or loss notices for you. This service is available 24 hours a day, seven days a week, at no cost to members of the Pools. A copy of the report is faxed back to your office for your records.

Online claims reporting

Claims reporting is now available online. You must be a pool member to utilize this service. Simply click below on the type of claim you wish to report, complete the form and hit the submit button. Once completed, a copy will be faxed back to your office for your records. In order to utilize ClaimCapture, you will need to have Active X controls installed. You may need to contact your IT dept administrator to have this installed on your machines.

Contract Numbers:

Workers Compensation – 0411
Liability and Property – 1278 (this includes Auto, Property, LEPO and General Liability claims)

Department Codes

001 – Entities Only (Counties will not use this code)
040 – Health Dept
042 – Social Services Dept and Volunteers
049 – Public Works or Water System
410 – Courthouse
415 – Building or Electrical Inspectors
420 – County Administration
440 – Finance Office
460 – Tax Appraisers and Supervisors
500 – Buildings and Grounds Crew
510 – Sheriff's Dept
520 – Jail
550 – Ambulance and Emergency Management
565 – Parks and Recreation
570 – Agricultural Extension Services
585 – Sanitary Landfill or Garbage Trucks
660 – Library
680 – Animal Control
700 – Transportation

Technical support: The Innovation First Notice support desk is staffed from 8 a.m. - 6 p.m. EST. If you need assistance in using the system, need your password reset or experience any difficulties using the on-line Internet claim reporting, please call toll-free (888) 290-0895.