Hurricane Florence Resources

Hurricane Florence Resources

As our counties begin the challenging process of recovering from Hurricane Florence, we want you to know your Association is here for you. We recognize the impact of the storm is widespread, and understand it will take some time to realize the full scope of what is needed to recover.  As always, we thank you for your service to North Carolina counties, especially during trying times like these. Please email us at with questions and requests we may be able to facilitate addressing.

Federal Disaster Declared

At this time, President Donald Trump has approved a federal disaster declaration for North Carolina (DR-4393), making certain federal assistance available, including public assistance for emergency protective measures and debris removal in several affected counties.  That number may change as the State continues to apply for federal assistance and it is approved by the White House.  Damage assessments are being conducted in impacted areas and as they are completed, assistance may be expanded depending on unmet needs. 

NC Emergency Management Updates

For updates on Hurricane Florence, visit

Disaster Recovery Guidance and Documents

The UNC School of Government hosts an emergency management web page, which links to various documents that provide guidance on disaster recovery activities such as debris removal, contract procurement compliance, state and Federal environmental and historic preservation requirements, and much more.  For updates, guidance, and vital compliance information, please refer to this site:

Power Outage Information

 Download ReadyNC

Those with iPhone and Android phones are encouraged to download ReadyNC, the free mobile App, developed by NC Department of Public Safety and NC Emergency Management. It is an all-in-one tool that provides real-time traffic, weather conditions, and information on stream and river flooding, power outages, and evacuations.

2-1-1 Call Line Open 24/7 for People in Need of Help

The statewide information line can provide callers with nearby shelter, housing and other storm-related details. Dial 2-1-1 or 888-892-1162. The information line is staffed around the clock to connect North Carolinians to storm resources.

FEMA Accepting Applications for Disaster Assistance

Homeowners and renters in the affected areas may apply for federal disaster assistance for uninsured and underinsured damage and losses resulting from Hurricane Florence through FEMA’s Individuals and Households Program (IHP).

Survivors may register with FEMA after filing an insurance claim. If you have internet access, the best way to register is online at or on the FEMA Mobile App.

Survivors can call 800-621-3362 (FEMA). Applicants who use 711 or Video Relay Service may also call 800-621-3362. People with impaired hearing or a speech disability requiring the use of a TTY may call 800-462-7585.

Victims Assistance Centers to Address Insurance Questions

Insurance Commissioner Mike Causey announced the establishment of Victim Assistance Centers (VAC) in coordination with FEMA’s National Flood Insurance Program. VACs will be set up to help storm victims with their insurance questions, needs and concerns.  The first VAC centers will be held Wednesday, Sept. 19, from 8 a.m. until 5 p.m. at the following locations:

  • Smithfield, N.C.

Johnson County Industries

912 N. Brightleaf Blvd.,

Smithfield, N.C. 27577

  • Goldsboro, N.C.

W.A. Foster Recreation Center

1012 S. John St.

Goldsboro, N.C. 27530

More locations will be announced as soon as the storm water recedes and it is safe to do so.  These locations can be found on the NCDOI website at

Building Inspectors Association Establishes DCERT Response Team 

As the storm departs the different communities in North Carolina the need for assistance will be great.  The Building Inspectors association in collaboration with the Office of State Fire Marshal has set up a response team to assist communities with the abnormal inspection load post disaster.  The DCERT team is a group inspectors dedicated to providing emergency assistance following a disaster striking your community.  To make use of this resource, contact your local Emergency Management representative and request assistance from the DCERT team.  For additional information go to the following link:

If you are already a member contact the representative over your area:

Agricultural Emergencies

NC Department of Agriculture and Consumer Services established a toll-free hotline for agricultural emergencies: 1-866-645-9403. Farmers can also find recovery resources on the Department’s website:

Food and Nutrition Services Program

The NC Department of Health and Human Services announced two new flexibilities for people and families in the Food and Nutrition Services (FNS) program to help those affected by Hurricane Florence. These temporary flexibilities will apply to all 100 counties and the more than 600,000 households enrolled in the FNS program.  For more information, please visit

Disaster-Related Contract Guidance

As counties bid disaster-related work, keep in mind that ALL contracts (purchase, service, construction, repair, architect and engineer services, etc.) in the amount of $10,000 or more must satisfy federal Uniform Guidance (Minority & Women-Owned Business Enterprises) outreach requirements. An easy way to satisfy this requirement is to post your bid solicitation on the NC Historically Underutilized Businesses (HUB) office website at the link below:

If you have any questions about the HUB website, please contact John Guenther with the NC HUB office at .

Helpful Links and Information Before, During and After Disaster Strikes

NACo Resources