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Contacts
For more information on the NCACC Governmental Risk Pools:
Michael Kelly | Director | 919.719.1124 | michael.kelly@ncacc.org |
Charlie Eaton | Deputy Director | 919.719.1130 | charlie.eaton@ncacc.org |
For on-site training, inspections and policy evaluation/development (see "Risk Control Territories" to determine which of the following is your Risk Control Specialist):
Michelle Harris | Eastern Region | 919.719.1153 | michelle.harris@ncacc.org |
Stuart Darden | Central Region | 704.787.3556 | stuart.darden@ncacc.org |
Miriam Powell | Western Region | 919.719.1151 | miriam.powell@ncacc.org |
For assistance with CountyCollege, CountyFlix, Best Practices and all other risk control resources, in addition to your RC Specialist:
Kathy DeMay | Resources Coordinator | 919.719.1117 | kathy.demay@ncacc.org |
Bob Carruth | Risk Control Manager | 919.719.1150 | bob.carruth@ncacc.org |
For questions on or making changes to your coverage declarations, contact your Underwriter (see "Underwriting Territories" to determine which of the following is your Underwriter):
Jo-Ann West | Eastern/South Central Region | 919.719.1131 | jo-ann.west@ncacc.org |
Willie Allen | Western/South Central Region | 919.719.1133 | willie.allen@ncacc.org |
collin.klein | Most entities, select counties | 919.719.1135 | collin.klein@ncacc.org |
Questions regarding invoices and payments: Trinh Ngo (919.715.4358 or trinh.ngo@ncacc.org)
Submitting a claim: Sedgwick at 877.622.2276 (a dedicated team handles the paperwork for you)
Following up on a claim: your assigned handling examiner at Sedgwick and email NCACC@sedgwickcms.com (to avoid delay in case your examiner is out)
Request an on-site claims overview: Sedgwick rep Charlie D’Angelo (919.934.1049 or cdangelo@sedgwickcms.com)
Request a detailed claims experience report: Donald Czsyz (919.719.1141 or donald.czsys@ncacc.org)
Remember we are a member organization and, as such, our members are the Pools. We work for our members. We are essentially an extension of their staff. Please feel free to contact us with your questions and concerns, for more information, or simply to offer feedback.